(336) 929-3291

Rita's Herbals

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(336) 929-3291

Rita's Herbals

Rita's HerbalsRita's HerbalsRita's Herbals

Signed in as:

filler@godaddy.com

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  • Products
  • News
  • The Process
  • About Us
  • Testimonials
  • FAQ
  • Contact Us

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FAQ

You offer so many soaps! Which one should I buy?

Here are some suggestions based on customer feedback:


Customer concern: My baby girl yells and screams when she has a bath. She is normally a sweet baby that laughs, coos, and smiles all the time. I wonder if she may have an allergy to the soap I am using for her bath. I notice her skin is red after her bath. What soap would you recommend that I try?


Suggested soap: We suggest you try using our Goat Milk Soap. Another good choice would be

Rita’s Castile Soap, our version of the classic Castile soap which is very mild.


This is a review from one of our customers whose baby boy cried when having a bath:


“Our little 6-month old baby boy cried and fussed every time we gave him a bath and his skin turned red and he got a rash. We started using Rita’s Goatmilk Soap for his bath and saw an immediate improvement. He no longer cries when having his bath and has no redness or rash. Thank goodness we found Rita’s Goatmilk Soap. It is now a real pleasure to give him a bath and see him laugh and smile and splash in the water.” Michael, NC


Customer question: My daughter has what I call “high school acne”. Her brother always had picture perfect skin. I am heartbroken to see my daughter suffer the embarrassment caused by her acne. Which soaps have your customers reported to be effective for acne?


Suggested soap: More of our customers have mentioned using Lemon Balm Soap and Strawberry Soap for acne than any of our other soaps.


Customer question: I am looking for a gentle soap without fragrance and which is not grainy to remove my makeup and dead skin. I want a soap that is not drying. Which soap should I buy?


Suggested soap: Our customers brag on our Oatmeal Soap as being an excellent exfoliant and so gentle that they use it every night. Our Oatmeal Soap is one of our most popular soaps among both men and women.


This is a review from a customer that uses Oatmeal Soap to remove makeup:


Your Oatmeal Soap is wonderful!!! I wash my face with it at night and it removes all my makeup while leaving my skin feeling so clean and so moist that I do not need to add cream or lotion. In the mornings, I again wash my face with the luxurious soap before applying make-up. My face is so smooth with no blemishes. Thank you, thank you. - Mary


Customer suggestion:  Several of our friends and customers have asked us to make Shea Butter Soap. They were looking for the Shea Butter Soap for their dry skin.


Answer: You are in luck; our Shea Butter Soap is now available!


Disclaimer: We make no claim that our soaps provide any benefit other than cleansing the body

or that they provide any healing properties.

What is in your handcrafted soaps?

We use Olive, Coconut, Palm, and Grapeseed oils in our base oil along with a small amount of Castor Oil and Vitamin E. We extract the essence of herbs into the olive and grapeseed oils which is used in all of our soaps and oils.  We also use Sodium Hydroxide (lye) and filtered water. For our goat milk soap, we use 100% goat milk instead of water in the lye mixture. We calculate the amount of lye we use so that there is a little extra oil in the soap mixture that is not converted to soap. This ensures that there is no lye remaining in any of our soaps after saponification.

Do you use animal products in your soaps?

 The only animal products in our soaps are goat milk in our Goat Milk Soap; milk in our Peaches and Cream Soap; and honey in our Honey Soap.

I am allergic to fragrances? Do you use fragrances or essentials oils in your soaps?

We do not use fragrances, essential oils, or coloring in any of our products. 

How big are the soap bars you sell?

We sell our soap in two sizes: our regular size bar is approximately three inches by two inches and one inch thick and bar weights at least 3 ounces (and some weigh more than that). Our large bars are wider and deeper and each bar weights at least 5 ounces, some more than that). Soaps lose about 10% of their weight during the curing process (evaporation of moisture from the soap). We weigh our soaps after curing.


With all the recommendations for frequent hand washing as a result of the Coronavirus pandemic, we have created a special child size bars of soap. The ingredients are the same as in our other bars of soap, but the bars weigh between one and a half ounces and three ounces, just right for a child’s personal bar of soap. We may, or may not, continue to make this size bar once the pandemic is over.

How long will a bar of soap last?

Several factors determine how long soap lasts. The soap lasts longer if it is placed in a soap dish with air circulation all around when it is not in use. If the soap is kept away from the moisture when not in use it simply lasts longer. Another factor that determines how long a bar of soap lasts is how much of the soap is used when bathing. Do you take a long shower or bath and lather yourself several times when bathing? Our soaps are so wonderful and enjoyable that lots of our customers spend more time in the shower than usual simply because they enjoy the soap so much.

Can I wash my hair with the herbal soap?

Absolutely. The soap is gentle when used instead of a shampoo and the hair is left soft. Please see the testimonial from Rebie on her use of the soap instead of shampoo on her hair.  

Can I order by telephone?

Yes, you can. We are a very small business, and not always available to answer the telephone. If we do not answer, please leave your number and we will call you as soon as we are available. 

What type credit cards can I use?

All our Internet orders are paid through PayPal. If you do not have a PayPal account, you can make the payment through PayPal using MasterCard, Visa, American Express, or Discovery without opening a PayPal account. Simply follow the instructions once you have checked the accuracy of your order and pressed the Place Order Button.

Can I pay COD?

We do not ship COD. 

How is my order shipped?

We routinely ship orders for delivery in the US by the US Postal Service using Priority Mail, flat rate which provides a tracking number. The charge for shipping orders totaling less than $50 to a single US address is $8.40. All orders totaling over $50.00 for delivery to a single US address ships free. Orders are shipped the next business day after receipt. We are pleased to ship overseas. Please contact us with the size of your order and we will email you with the shipping costs. 

What should I do if my order was damaged in shipping?

Please let us know the details by telephone or email, and we will work out a satisfactory solution for you. Our goal is to have satisfied customers and will treat you like we would like to be treated. 

Rita's Herbals

2806 Reynolda Road, Suite 217, Winston-Salem, NC 27106

(336) 929-3291

Copyright © 2020 Rita's Herbals - All Rights Reserved.

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